Training level or qualifications:

Level 3 duties typically require a skill level which assumes and requires knowledge or training in clerical/administrative, trades or technical functions equivalent to:

• completion of a trades certificate or Certificate III, or
• completion of Year 12 or a Certificate II, with relevant work experience, or
• an equivalent combination of relevant experience and/or education/training.

Staff members advancing through this level may typically perform duties which require further on the job training or knowledge and training equivalent to progress toward completion of a Certificate IV or Diploma.

Occupational equivalent:

Tradesperson, technical assistant/technical trainee, administrative assistant.

Level of supervision:

In technical positions, routine supervision, moving to general direction with experience. In other positions, general direction.  This is the first level where supervision of other staff may be required.

Task level:

Some complexity.  Apply body of knowledge equivalent to trade certificate or Certificate III, including diagnostic skills and assessment of the best approach to a given task.

Organisational knowledge:

Perform tasks/assignments which require knowledge of the work area processes and an understanding of how they interact with other related areas and processes.

Judgement, independence and problem solving:

Exercise judgement on work methods and task sequence within specified timelines and standard practices and procedures.

Typical activities:

In trades positions, apply the skills taught in a trades certificate or Certificate III, including performance of a range of construction, maintenance and repair tasks, using precision hand and power tools and equipment.  In some cases this will involve familiarity with the work of other trades or require further training.

In technical assistant positions:

• assist a technical officer in operating a laboratory, including ordering supplies
• assist in setting up routine experiments
• monitor experiments for report to a technical officer
• assist with the preparation of specimens
• assist with the feeding and care of animals.

Staff would be expected to perform a greater range and complexity of tasks as they progressed through the level and obtained further training.

In administrative positions, perform a range of administrative support tasks including:

• standard use of a range of desk-top based programs, e.g. word processing, established spreadsheet or database applications, and management information systems (e.g. financial, student or human resource systems).  This may include store and retrieve documents, key and lay out correspondence and reports, merge, move and copy, use of columns, tables and basic graphics;
• provide general administrative  support to other staff including setting up meetings;
• answering straightforward inquiries and directing others to the appropriate personnel;
• process accounts for payment.