Training level or qualifications:

Level 2 duties typically require a skill level which assumes and requires knowledge, training or experience relevant to the duties to be performed, or

• completion of year 12 without work experience, or
• completion of Certificates I or II with work related experience, or
• an equivalent combination of experience and training.

Occupational equivalent:

Administrative assistant, security patrol officer.

Level of supervision:

Routine supervision of straightforward tasks; close supervision of more complex tasks (see task level below).

Task level:

Perform a range of straightforward tasks where procedures are clearly established. May on occasion perform more complex tasks.

Organisational knowledge:

Perform a range of straightforward tasks where procedures are clearly established. May on occasion perform more complex tasks.

Judgement, independence and problem solving:

Solve relatively simple problems with reference to established techniques and practices.  Will sometimes choose between a range of straightforward alternatives.

A staff member at this level will be expected to perform a combination of various routine tasks where the daily work routine will allow the latitude to rearrange some work sequences, provided the prearranged work priorities are achieved.

Typical activities:

Administrative positions at this level may include duties involving the inward and outward movement of mail, keeping, copying, maintaining and retrieving records, straightforward data entry and retrieval.

Security officers may be involved in a range of patrol duties, including responding to alarms, following emergency procedures and preparing incident reports.