Managing and Resolving Staff Grievances and Student Complaints

In the first instance, ANU staff and students with grievances or complaints should direct these to the Supervisor, local HR Manager, or the Dean of Students.  The following resources are available to assist in the resolution of such matters, which should be dealt with in a timely and sensitive manner.

Web resources

Training

See the Training Calendar for relevant training, including:

• Underperformance and Grievance Processes (HRSD24)

Register for training here

Advice and Support

For further advice and support during the grievance process, you can contact

• Employee Assistance Program
• Adviser to Staff
• Dean of Students